Ayla

We hope you love your Mode Ranz gown. If your purchase isn’t quite right, you may return it within 14 days of receiving your order for an exchange or store credit (a gift card with equivalent value, see Gift Card)

Items must be returned unworn, in original condition, with all tags attached, and free from makeup, fake tan, perfume or signs of wear.

Return shipping costs are the responsibility of the customer.

For returns, please contact hello@moderanz.com.au

Thank you 

Payments

We accept all major credit and debit cards, including Visa, Mastercard, American Express and PayPal.

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Buy Now, Pay Later

We also offer flexible payment options through providers such as Afterpay (if applicable), allowing you to shop now and pay over time. Terms and conditions of the provider apply. Orders will only be processed once payment has been successfully received.

Security

Your security is important to us. We do not store or have access to your full payment details. All payments are processed securely through encrypted payment gateways to ensure your personal information remains protected. In the event of suspected fraudulent activity, we reserve the right to cancel or place orders on hold for verification purposes.

Complimentary Australia wide shipping on order over $399

• Standard shipping ( 2 - 5 business days ) of $12 for order less than $399

• Express shipping 1-2 business days of $25 

DELIVERY TIME

Delivery times are estimated and commence once your order has been dispatched.

Please allow extra time for regional and remote areas. 

TRACKING

All orders include tracking. You will receive your tracking details via email once your order has been dispatched. 

PACKAGING

Your gown will be beautifully packaged in our signature Mode Ranz packaging to ensure it arrives to you in perfect conditions. 

AUTHORITY TO LEAVE

A signature may be required for all deliveries. If Authority  to Leave is selected, Mode Ranz is not liable for any loss or damage. 

https://www.moderanz.com.au/gift-card